Hepburn Shire Council - Rate Payments
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Rate Payments  Printer Friendly

Due Date for Rate Payments

Payments are due in four instalments on the following dates:

- 30th September
- 30th November
- 28th February
- 31st May

Outstanding payments will be charged interest at 11.5% per annum from the due date of payment.

Financial Difficulties

If you are having difficulties in paying your rates on time, you can call Council's Rates Department on 5348 2306 to discuss alternative arrangements.

Payment Methods

Direct Debit (This option is unavailable if your property is in arrears)
To pay by Direct Debit in 10 monthly instalments from your nominated savings, cheque or credit account you must complete the Direct Debit Request Form (DDR) and return to Council no later than the first week of September. (Scheduled BPAY payments do not constitute direct debit).
Direct Debit Request Forms are available from Council offices or download here:

If you choose this option Council will divide the total Rates and Charges by 10 instalments and payments will only be processed on the 3rd Friday of the following months:


To use B Pay, contact your participating bank, credit union or building society and make your payment directly from your cheque, savings or credit account. Make sure you quote the Biller Code and Customer Reference number located on the front of the rate notice.

BPOINT is a recent addition to Council's "method of payment options" to pay your rates. BPOINT is a convenient way to pay using your credit card either online or by phone. To pay online simply click here , then enter your Biller Code and Customer Reference Number shown on the front of your rates notice (located at the bottom left side) or to pay by phone please call 1300 BPOINT any time, 24/7 and follow the prompts, enter your Biller Code and Customer Reference Number shown on the front of your rates notice (located at the bottom left side).

If you want to pay by mail, simply remove the rate notice tear-off slip and post your 'not negotiable' cheque or money order to:

Hepburn Shire Council

In Person
You can pay your rates in person at one of the following locations:

Daylesford Townhall, Duke Street or Creswick Council Offices 8.30am to 5.00pm
Clunes Newsagency 9.30am to 4.00pm
Trentham Newsagency 7.00am to 5.00pm

Payments Online / POSTbillpay
You can pay by POSTbillpay in person at your nearest Post Office
or by phone on 13 18 16.
Alternatively, you can log on to www.postbillpay.com.au
Please quote the Billpay Code and the reference number located on the front of the rate notice.

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