Community Satisfaction Survey
Each year the Department of Environment, Land, Water and Planning coordinates a state-wide Local Government Community Satisfaction Survey on behalf of Victorian councils.
Participation in this independent survey is optional. Results are benchmarked against a state-wide average and other small rural shires.
The main objectives of the survey are to assess the performance of Council across a range of measures and to seek insight into the ways to provide improved or more effective service delivery.
2020 Hepburn Shire Council Report
Previous Surveys