Community Satisfaction Survey

Each year the Department of Environment, Land, Water and Planning coordinates a state-wide Local Government Community Satisfaction Survey on behalf of Victorian councils.

Participation in this independent survey is optional.  Results are benchmarked against a state-wide average and other small rural shires.

The main objectives of the survey are to assess the performance of Council across a range of measures and to seek insight into the ways to provide improved or more effective service delivery.

2020 Hepburn Shire Council Report

Previous Surveys

2019

2018

2017

2016

2015

2014

2013