Home Support Services Supervisor

In this role you will lead a team of dedicated Care Workers in a positive and inclusive manner to to ensure flexible, reliable and efficient home-based support services are delivered to clients.

You will be responsible for maintaining electronic rosters for home based support services ensuring resources are utilised as effectively and efficiently as possible in meeting client and program needs and undertake service liaison with clients, contract service providers and the team to resolve complex customer problem resolution, recommending alternatives and making arrangements for agreed actions.

What we are looking for

  • Someone with sound supervisory skills that supports their team to focus on providing contemporary client centred care in a demanding and challenging environment.
  • Acts with empathy and in a responsive, sensitive and respectful nature toward people.
  • Highly developed and effective communication and interpersonal skills with the capability to engage and establish positive relationships with a variety of internal / external stakeholders.
  • Flexibility in approach, ability to think laterally and apply innovative practices to satisfy the needs of changing circumstances.

For more information, please download a copy of the position description.

How to apply

Click Apply Now! and submit your application through SEEK including a cover letter, resume and statement addressing the Key Selection Criteria as outlined in the position description. Please include in your application a copy of your qualifications and certificates (if relevant).

If you have further questions please contact People and Culture on (03) 5348 2306 or at peopleandculture@hepburn.vic.gov.au

Applications close 5pm Monday 8 February 2021.

Closing date

5pm Monday 8 February 2021

Position Description

Position Description – Home Support Services Supervisor

Employment Type

Full time (Permanent)


Band 6 commencing salary $76, 834.68 per annum, plus 9.5% Super

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