Each year Council prepares a budget to determine the amount of money it needs to raise from rates and charges so it can continue to fund and improve facilities and services for the Shire.

The revenue required from rates is divided into the Capital Improved Value (CIV) of all rateable properties to determine a rate in the dollar.  Individual rates are then apportioned according to the value of your property.

Due Date for Rate Payments

Payments are due in four instalments on the following dates:

– 30th September
– 30th November
– 28th February
– 31st May

Outstanding payments will be charged interest at 10% per annum from the due date of payment.

Financial Difficulties

If you are having difficulties in paying your rates on time, you can call Council’s Rates Department on (03) 5348 2306 to discuss alternative arrangements.

Payment Methods

Direct Debit (This option is unavailable if your property is in arrears)
To pay by Direct Debit in 10 monthly instalments from your nominated savings, cheque or credit account you must complete the Direct Debit Request Form (DDR) and return to Council no later than the first week of September. (Scheduled BPAY payments do not constitute direct debit).

Download a Direct Debit Request Form here or visit one of our Council offices.

If you choose this option Council will divide the total Rates and Charges by 10 instalments and payments will only be processed on the 3rd Friday of the following months:

September
October
November
December
January
February
March
April
May
June

BPay

To use BPay, contact your participating bank, credit union or building society and make your payment directly from your cheque, savings or credit account. Make sure you quote the Biller Code and Customer Reference number located on the front of the rate notice.

BPOINT

BPOINT is a convenient way to pay using your credit card either online or by phone. To pay online simply click here , then enter your Biller Code and Customer Reference Number shown on the front of your rates notice (located at the bottom left side) or to pay by phone please call 1300 BPOINT any time, 24/7 and follow the prompts, enter your Biller Code and Customer Reference Number shown on the front of your rates notice (located at the bottom left side).

Mail

If you want to pay by mail, simply remove the rate notice tear-off slip and post your ‘not negotiable’ cheque or money order to:

Hepburn Shire Council
PO BOX 21
DAYLESFORD VIC 3460

In Person

You can pay your rates in person at one of the following locations:

Daylesford Duke Street, Clunes or Creswick Council Offices.


Payments Online / POSTbillpay

You can pay by POSTbillpay in person at your nearest Post Office
or by phone on 13 18 16.

Alternatively, you can log on to www.postbillpay.com.au

Please quote the Billpay Code and the reference number located on the front of the rate notice.