Council officers wish to apologise for any inconvenience associated with delays in issuing permits. Please note we are currently experiencing significant delays in delivering planning decisions and investigating planning complaints from our community.
The delays are due to an increase in applications, staff shortages due to Covid and the limited number of planners across the state to recruit. These pressures are not just occurring in Hepburn Shire Council, this is felt right across both the public and private sectors.
We appreciate your patience and understanding as we work through these challenges.
If you wish to get an update on the progress of your application you can click on the button below.
Check the status of your application.
Please check if your application can be processed as a VicSmart Planning Permit Application. If so, please visit Apply for a VicSmart planning application.
Otherwise follow the steps below.
All applications must include:
Please review the relevant checklist to ensure you have all of the required material.
Click ‘Apply Now’ below to begin the application lodgement process
If you are having trouble lodging the application online, please contact our Statutory Planning team weekdays from 1pm to 4pm on (03) 5348 2306 (Option 4)
Alternatively you can download the pdf form(PDF, 471KB) and send it to email@example.com with the relevant supporting documents.
You will receive an email with an invoice and instructions on how to pay.
The fee schedule which can be found below will provide you with an idea of the associated costs which you may incur, however one of the team members from the planning department will confirm the costs before processing your request.
Fees, forms and checklists
Once your fee is paid, the application will be allocated to a planner for assessment. You can find more detail on the planning processes and how to track your application on each page respectively.
Your application will be reviewed to make sure it contains all the information required. If it doesn't, we will send you an email advising what additional information must be provided to our planning team before they can proceed with your application.