Report an issue / Service request

To raise a service request or report a problem relating to a Council service or asset, please log a service request using the link below. You will be issued a reference number so you can track progress on your request.

Log a service request

You can also phone our customer service centres on (03) 5348 2306. 

Visit our Contact us page for after-hours emergency numbers.

Find out how to make a formal complaint.