What are transfer station vouchers?
Some properties are eligible to receive vouchers for use at the transfer stations to dispose of household waste.
Who is eligible for vouchers?
The properties who receive vouchers are:
- Rural properties with a kerbside service – eligible to receive two tip vouchers a year.
- Rural properties where kerbside collection service is not available – eligible to receive 12 tip vouchers a year.
Changes to your 2025/26 transfer station (tip) vouchers
From 1 July 2025, printed vouchers will not be issued to residents. Residents will be able to bring proof of address (e.g. drivers licence, rates notice) to any of Council’s three transfer stations in Creswick, Daylesford and Trentham, to use their waste and recycling disposal entitlement.
Why the change for 2025/2026?
Council is simplifying the transfer station voucher system. By not printing vouchers, we are saving paper and reducing the risk of damaged or lost vouchers.
How will I know how many ‘vouchers’ I have left?
Transfer station and customer experience staff will be able to assist you if you are unsure of your voucher balance. Each time you use a ‘voucher’, transfer station staff will issue you with a receipt and let you know your remaining balance (if any).
When do the ‘vouchers’ expire?
The ‘vouchers’ expire on 30 September each year.
Can I share my vouchers with tenants?
Yes. We encourage landlords to support tenants to dispose of household waste using these vouchers. Contact Council if you would like to know more about sharing your vouchers with tenants. Tenants can use vouchers if they bring proof of address.
Can I share my 'vouchers' with my gardener?
Yes. You will need to write a short letter which contains your property number and how much of your entitlement of disposal you would like them to use for you.
What can I use the ‘vouchers’ for?
Each ‘voucher’ entitles you to 0.5 m3 of general rubbish, mixed recycling, green waste or one (1) mattress.
What if I need printed vouchers?
Staff at the transfer stations and customer service team can assist you.
I live in township area do I receive vouchers?
Properties with a township kerbside collection service are not eligible to receive tip vouchers. This includes urban areas of Hepburn Shire including Clunes, Creswick, Daylesford*, Hepburn, Hepburn Springs and Trentham. If you are unsure which service you should be receiving, please refer to our bin collection page for further information.
*Daylesford Township collection area also includes some properties in surrounding localities, including Musk Vale and Sailors Hill.