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Contact Council

Council welcomes your comments and appreciates your suggestions in relation to this site, please take a moment to provide us with your feedback.


Contact our Councillors or Lodge a Service Request with Council online or phone 03 5348 2306 and we can help you.

Please note, hours during which the community can enter a Council service point have changed. Please check our COVID-19 page for the latest times.

For after hours emergencies please use the following numbers:
Animal Control – 0419 587 955 (eg. dog attacks and stock on Council roads)
Other Council Emergency – 0419 583 573


Deaf or Hard of Hearing– 0428 253 458. As part of our ‘inclusive’ practices, Council has provided a dedicated mobile phone for SMS use by people who are deaf or hard of hearing (DHoH).  We are aware that people who are DHoH are unable to pick up a regular phone and make a voice call or enquiry for a ‘real time’ response so we responded accordingly by providing this service. Please be aware that it is for SMS messages only and will not be picked up in the event of an incoming voice call. If using this SMS service please leave your name and any other preferred contact details and details about your enquiry so we may respond appropriately.

Council Offices:

Postal Address: Hepburn Shire Council P.O. Box 21, DAYLESFORD 3460
PH: (03) 5348 2306


Duke Street Cnr. Duke & Albert Streets, Daylesford
Opening Times:
Monday – Friday    8:30am – 5:00pm

For Council enquires, call (03) 5348 2306


Creswick Hub 68 Albert Street, Creswick
Opening Times:
Monday – Friday    8:30am – 5:00pm
Saturday                9:00am – 12.00pm

For library enquiries at Creswick, call 0428 964 419


The Warehouse – Clunes 36 Fraser Street, Clunes
Opening Times:
Monday            10am to 6pm
Tuesday           CLOSED
Wednesday      10am to 4pm
Thursday          10am to 6pm
Friday                10am to 4pm
Saturday           10am to 1pm

For library enquiries at Clunes, call (03) 5345 3359


13 Albert Street, Trentham
Opening Times:
Monday            CLOSED
Tuesday            10am to 5pm
Wednesday       10am to 5pm
Thursday           CLOSED
Friday                10am to 5pm
Saturday            10am to 1pm

For library enquiries at Trentham, call (03) 5424 1326