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Whether you plan to open a new business, have bought a business, or are looking to expand an existing one, you are likely to require one or more permits before you commence trading.

It is important to plan ahead as this process can take anywhere from a week for a single permit to many months for more complex applications. The four key stages of the permit approval process are outlined below.

Permit approval process

Prepare

Ensure you have all the necessary information to apply for the permits you need:

  1. Complete the self-assessment tool: https://www.hepburn.vic.gov.au/permit-self-assessment-tools/
  2. Review the relevant permit information
  3. Organise a pre-application meeting with Council to get advice on your plans

Apply

When you are ready to apply, submit your application and support documents using our online form: https://www.hepburn.vic.gov.au/online-permit-application-form/

Assessment

Once you have paid the relevant assessment fees, Council will assess your application. You may be contacted if Council requires further information to assess you application.

Approval

You will receive a notification from Council once a decision has been made on your permit application/s. Once all of the necessary permits have been approved, you are permitted to start trading.

As a first step, we encourage you to spend 3 minutes to complete the Business Permit Self-Assessment Tool that will identify the permit/s you may need: https://www.hepburn.vic.gov.au/permit-self-assessment-tools/

Following your self-assessment, you may choose for our Business Engagement Coordinator to contact you to discuss your ideas and requirements in more detail. If you need to speak to us first, please contact our Business Engagement Coordinator on 5321 6122 or business@hepburn.vic.gov.au for a confidential discussion.

Permit information

Click the links below for information on specific permits types: