Council performance

Our performance is reported on in a number of ways, including through our annual report and the results of a yearly community satisfaction survey.

Council Plan progress, Annual Plans and quarterly updates

Budget initiatives

Budget initiatives 2025/26 - Progress report(PDF, 972KB)  and summary(PDF, 214KB)

Community satisfaction surveys

Every year, 400 residents and ratepayers are surveyed by phone, independently of Council, on how we performed. Results are benchmarked against a state-wide average and other small rural shires. 

The survey's main objective is to assess Council's performance across a range of measures and to seek insight into ways to provide improved or more effective service delivery.

2025 Community satisfaction survey report(PDF, 3MB)

2024 Community satisfaction survey report(PDF, 3MB)

2023 Community satisfaction survey report(PDF, 3MB)

2022 Community satisfaction survey report(PDF, 3MB)

2021 Community satisfaction survey report(PDF, 4MB)

2020 Community satisfaction survey report(PDF, 6MB)

2019 Community satisfaction survey report(PDF, 2MB)

2018 Community Satisfaction Survey report(PDF, 2MB)

2017 Community Satisfaction Survey report(PDF, 2MB)

2016 Community Satisfaction Survey report(PDF, 5MB)

2015 Community Satisfaction Survey report(PDF, 705KB)